How It Works
It’s relatively common for a business owner to know there is a problem, but be unable to identify it or its origin. For instance:
- Customer satisfaction may be declining, even though all other aspects of business appear to be positive.
- Your employees are leaving.
- Your previously implemented solutions didn’t impact the issue it was supposed to fix.
We use a proven process to identify and solve the problem.
Clearly Identify The Problem
During a strategy session, we map out waste, gaps and other elements that impede success.
Develop Action Item
After analysis of all factors involved, we strive to understand what’s going on with all processes to determine solutions. This leads to an Action Plan for implementation.
Through stakeholder interviews and observation, we may create new systems/processes, deliver innovative methods or iterations and implement training for progress.